Frame
10 year limited warranty against manufacturing defects.
Springs and Webbing
10 year limited warranty against manufacturing defects.
Seams & Zippers
1 year limited warranty against manufacturing defects.
Fabric
1 year limited warranty against seam slippage, fraying and dye transfer.
Does no cover pilling, fading, wrinkling, wear, and issues caused by cleaning with aftermarket fabric treatments or chemicals. Velvet and fluffy fabrics are exempt from crushing or pilling. These are not considered manufacturer defects.
Fabrics from swatches may differ up to 10% due to differences in dye lot.
Feather Cushions
1 year limited warranty against manufacturer defects. Does not cover damage caused from improper care. Cushions must be fluffed and flipped regularly or warranty will be voided due to negligenceigence.
Mechanisms
2 year limited warranty against manufacturer defects. Does not cover damage caused from improper care.e.
Warranty Service Information
For warranty claims to be valid, customer must be the original owner & report any defects to the retailer where the product was purchased. Proof of purchase is needed for warranty claims to be valid. Sofa City will not be reponsible for shipping costs incurred from warranty claims. Our obligation to the claim will be limited to repairing or replacing the defect parts in the product.due to negligence.